Pengaruh Konflik dan Stres Kerja Terhadap Kinerja Karyawan Showroom Pada PT Tunas Mobilindo Perkasa Area Karawang

In the current era of globalization, the automotive industry has become a sector that is developing rapidly, modern and full of innovation. The increasing public demand for both two-wheeled and four-wheeled vehicles encourages this industry to continue improving the quality of its products. In this context, conflict and stress in the workplace can impact employee performance in the automotive industry. Therefore, this research aims to determine the relationship between conflict and stress in the workplace and employee performance. This research used a quantitative descriptive approach and was carried out at PT. Tunas Mobilindo Karawang Area. The population in this study consisted of 78 employees. The sampling technique used was non-probability sampling, with 76 respondents, determined using the Slovin formula with an error rate of 2%. Data was collected by sending questionnaires via Google Forms. Data analysis was carried out using Structural Equation Modeling (SEM), with the Partial Least Square (PLS) method using the SmartPLS version 4 application. Research findings show that conflict contributes to a negative and significant influence on employee performance, while work stress contributes to a negative and significant influence on employee performance.

Keywords: Conflict, work stress, employee performance